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The R in CRM is Relationship

jon ferrera

Jon Ferrara, best known as the co-founder of GoldMine Software Corp, one of the early pioneers in the Sales Force Automation (SFA) and Customer Relationship Management (CRM) software categories for Small to Medium sized Businesses (SMBs), joins the show this week to talk about Nimble, one of the leading social CRMs out on the market at present.

Taking us in part through his journey from Goldmine, Jon speaks passionately about the changing nature of CRMs and the impact social media has had on the market.

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Say “Oui” to a New Kind of Business

Francesca Pick, Ouishare

Francesca Pick, Ouishare

Francesca Pick from Ouishare joins the show this week to talk about the collaborative economy and all things open source, sharing and co-working.

Francesca is currently the Global and Germany builder for Ouishare, a global network, a community, a think-tank and a do-tank that is building a community around the collaborative economy.

Francesca also speaks, writes and consults about how the collaborative economy is disrupting our economy, the power of community and collaboration. She is co-editor and writer for OuiShare Magazine and KoKonsum.org, a German community blog about collaborative consumption.

Find a Ouishare community in your area

Find a Ouishare community in your area

Find out more about Ouishare in your area.

Links Mentioned in the Show

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How to Succeed with a Kickstarter – An interview with Mats Horn

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Episode #4 of Beyond the Business Card sees Ville Edgren, one of our agents of goo, interview Mats Horn about the success of a kickstarter campaign for the world’s smallest mobile phone: Tinitell.

Mats, who lives in Stockholm, Sweden, but was raised in the US, shares the story of how he came up with the idea of the Tinitell: the “iPod Shuffle of mobile phones”. Tinitell is a wearable mobile phone for kids. A wristphone that enables parents to easily keep in touch with their kids.

Mats Horn

Mats Horn



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The Power of Listening – An interview with Ann Hawkins

listening

Ann Hawkins, a British business consultant, joins the show this week to talk about the power of listening, customer service and CRMs (customer relationship management systems).

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Whether you’re a newbie marketer, a SMB trying to get to grips with social media or just curious about marketing and social media, the podcast this week, hosted by Jon and Bernie along with guest Ann Hawkins, looks at some of the tools you might want to check out.

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Networking Online & Offline – An interview with Danny Beyer

beyondbiz
In this episode of Beyond the Business Card Jon talks to Danny Bayer, who works for Kabel Business Services a payroll sales exec specializing in payroll processing.

Danny talks about how he hasn’t had to make a cold call in over eighteen months after discovering how to make LinkedIn, as well as other social media channels, a key part of networking and lead generation.

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Beyond the Business Card


beyondbiz-head2

Welcome to the GooiBiz podcast !

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Welcome to the show that’s that’s dedicated to digital, social and mobile for every small business.

This weekly podcast will be exploring the role of digital in business and how we as business owners need to be aware of innovations, strategies and tactics that we can employ to dramatically impact business.

In this first episode, which we probably should have called Episode #0 instead of #1, we – Jon & Bernie – introduce ourselves and the scope of the podcast.

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