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The R in CRM is Relationship

jon ferrera

Jon Ferrara, best known as the co-founder of GoldMine Software Corp, one of the early pioneers in the Sales Force Automation (SFA) and Customer Relationship Management (CRM) software categories for Small to Medium sized Businesses (SMBs), joins the show this week to talk about Nimble, one of the leading social CRMs out on the market at present.

Taking us in part through his journey from Goldmine, Jon speaks passionately about the changing nature of CRMs and the impact social media has had on the market.

With an acute understanding of building a digital business, Jon talks about the significance of engagement as a key building block in the nurturing of a customer network.

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Your Hosts

Beyond the Business Card is hosted by Jon Buscall, from JontsuMedia.com, and Bernie J. Mitchell.

Comments

  1. says

    Thank you John and Bernie for your kind and generous support of our Nimble journey to empower people to increase their professional net worth by teaching them to fish in the social business river.

      • says

        I have been reading your blog for 2+ years and love it! Your recipes, workouts and alal/round-healthyabl-anced lifestyle have been very inspiring. I have loved reading your ‘family’ page and would love to see more posts there!

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